Shipping Policy
Thank you for choosing Ocimum Hair Serum. We are committed to delivering your order accurately, in good condition, and on time. Please read our shipping policy for more information.
1. Shipping Locations
We currently offer shipping across India. For international orders, please contact us for assistance.
2. Shipping Time
- Orders are processed within 1-2 business days.
- Delivery typically takes 5-7 business days depending on your location.
- Remote or rural areas may experience longer delivery times.
3. Shipping Charges
- We offer free shipping on all prepaid orders above a certain amount.
- For orders below the minimum value, standard shipping charges will apply. The exact cost will be displayed at checkout.
- Additional charges may apply for cash on delivery (COD) orders.
4. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to track your order in real time.
5. Delivery Issues
- If your order is delayed or if you experience any issues with your delivery, please contact us immediately.
- If your order arrives damaged, please provide photos of the damaged product and packaging within 24 hours of delivery to initiate a replacement or refund.
6. Contact Us
For any questions or concerns related to your order, feel free to reach out to us:
Phone: 9960432996
Email: ashokpathakji1945@gmail.com
Address: Nirmal Niwas, Landmark: Near 7 Hills PG, Asiana Road, Near Lakshmi Chowk, Pune 411057
We appreciate your trust in Ocimum Hair Serum and are dedicated to ensuring a smooth and satisfying shopping experience.